Hami has a network of Walk-in Service Centres in the region. To avail information of the nearest Walk-in Centre, please SMS your IMEI number or Serial number followed by the name of the country and city to +98 21 8712 5555 . (SMS format: IMEI No, Country, City). You will receive a SMS reply with your local Service Centre contact details. You may also contact us through WhatsApp on +98 21 8712 5555 and receive a reply about your local Service Centre.
Hami offers Customer Care Help Desk support across the region. The main Help Desk support is available at +98 21 8712 5555. Customers may call the main support desk, if your local city does not have a local Help Desk number.
Each Hami Product is delivered with a unique Warranty Card to re-assure customers about warranty and support services. Customers are requested to produce this Warranty Card while seeking a warranty service through Hami’s network of Service Centres.
Hami offers value added services and helps the customer to improve the usage of their devices and increase the productivity and entertainment level through various applications. This service is offered at selected locations of our service support network.
In order to bring our customers up to date with the latest devices and services, we offers specific upgrade programs at specific locations during certain promotion periods. Information about upgrade programs are published on the website regularly.
