Our Services
The HAMI Work Culture takes feedback from customers very seriously. We continuously improve ourselves so that we can provide the best services to our customers.
Walk in Service Facility

Walk in Service Facility

Hami has a network of Walk-in Service Centres in the region. To avail information of the nearest Walk-in Centre, please SMS your IMEI number or Serial number followed by the name of the country and city to +98 21 8712 5555 . (SMS format: IMEI No, Country, City). You will receive a SMS reply with your local Service Centre contact details.  You may also contact us through WhatsApp on +98 21 8712 5555  and receive a reply about your local Service Centre.

Help Desk Support

Help Desk Support

Hami offers Customer Care Help Desk support across the region. The main Help Desk support is available at +98 21 8712 5555. Customers may call the main support desk, if your local city does not have a local Help Desk number.

Collection Points

Collection Points

It may not be possible to have Service Centres located near to you at all times. In such cases, Hami has established Convenient Service Drop off Points. Please contact us through whatsApp on +98 21 8712 5555 to know your nearest drop off point or call us on +98 21 8712 5555.
Chat Help Desk via Whats App

Chat Help Desk via Whats App

Most people are connected through a convenient and cost effective medium of communication like WhatsApp. Hami has chat help desk support through WhatsApp on No. +98 21 8712 5555.
 
Customers can have their queries answered through WhatsApp and also get appropriate information.

Hami Warranty Card

Each Hami Product is delivered with a unique Warranty Card to re-assure customers about warranty and support services. Customers are requested to produce this Warranty Card while seeking a warranty service through Hami’s network of Service Centres.

Value Added Services

Value Added Services

Hami offers value added services and helps the customer to improve the usage of their devices and increase the productivity and entertainment  level through various applications. This service is offered at selected locations of our service support network.

Upgrade Services

Upgrade Services

In order to bring our customers up to date with the latest devices and services, we  offers specific upgrade programs at specific locations during certain promotion periods. Information about upgrade programs  are published on the website regularly.